This article explains how to log a support ticket if you are using the current client area https://billing.hostinguk.net (This is sometimes referred to as Billing.)
This article explains how to log a support ticket if you are using the legacy Parallels system​ (This is sometimes referred to as PBAS or OBAS.)
Information on Error Page Codes
Follow the step-by-step guide below to allow remote support to assist using screen sharing on a Mac device
It's always good practise to ensure that your account is secure, which is why it's so important to enable and use Two Factor Authentication (2FA) for your Hosting UK administration area. This guide takes you through how to set that up.
