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This article explains how to log a support ticket if you are using the legacy Parallels system​ (This is sometimes referred to as PBAS or OBAS.)
How to update PHP versions in Plesk
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If your server allows SSH access, most likely this will require an SSH key in order to authenticate. This is how you add an SSH key to cPanel
How to see a .htaccess file in cPanel file manager
How to use the web based terminal in cPanel
Adding additional contacts will allow us to act on their behalf when relating to your account. Additional contacts can also be given their own login and receive email notifications regarding the account.