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[COMPLETED] Planned Ticket System Works
Posted by Anthony Hogbin on 28 June 2016 10:54 AM

Following an update - the ticketing system will be closed down briefly today Tuesday 28th June for administration purposes.

We do not envisage this being more than a few minutes, and the ability to email in your tickets will not be effected at all.

Thank you for your patience.

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***RESOLVED*** Plesk 56 server hardware fault
Posted by Jonathan Hughes on 27 June 2016 07:57 PM

Engineers are currently working to resolve a hardware fault on the Plesk56 server.  We hope to have this resolved as soon as possible.

Update: 02:02 28/06/2016

We are still working to resolve the issue.  While this is ongoing we are taking steps to bring up an alternative solution from backup.

Update: 03:45 28/06/2016

Mailservices have been restored,  limited to POP/IMAP and SMTP access.  Webmail is currently offline.

Update: 11:20 28/06/2016

All services have been restored.  Should you encounter any issues with your website or email please contact support on details the issues you are seeing.


We thank you for your patience, please accept our apologies for any difficulties caused.



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***RESOLVED*** Issues currently affecting the server Plesk56
Posted by Alex Gough on 20 June 2016 10:03 AM

We are currently looking into some issues on the server /


Issues will be effecting websites, control panel access and mail access. Please accept our apologies for any inconvenience caused.


This status page will be updated once this has been resolved.




The server has been brought back online and is currently in a stable condition. However work is still being carried out on this server, if you notice any further issues please contact


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