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[COMPLETED] Upgrade to
Posted by Anthony Hogbin on 06 October 2015 10:42 AM

Works are currently under way and nearing completion on .

This security patching will bring this up to the latest version. Service will be returned on completion.

This in no way effects service deliver - however will mean that control panels will not be accessible for the period of the update.

UPDATE 1047hrs

This update has been completed. Thank you for your patience.


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UPDATED: Issues affecting email server
Posted by Jonathan Hughes on 17 September 2015 10:25 AM

We are currently seeing slow response times on the email server.  Emails are being delivered and the services are working albeit slowly.

Engineers are working to resolve the issue as quickly as possible.

Please accept our apologies for any inconvenience caused.

Update 0915 hrs Monday 21st September:

After addressing a customer related denial of service, operations continued without issue over the weekend.

This morning the server is in good health, and there are currently no resourcing or backlog issues.

If you are still experiencing issues - please raise this with with any error messages, confirmation the issue exists in webmail also, and your current configuration so that we can look into it further.





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* RESOLVED * Issue affecting HUKWIN003 Server (
Posted by Stephen Williams on 30 August 2015 09:19 PM

Engineers are aware of an issue affecting the HUKWIN003 server and are currently investigating.


We apologize for any inconvenience caused.


Update 01/09/15 [10:20]

This issue has been resolved.

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