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Jun
28
[COMPLETED] Planned Ticket System Works
Posted by Anthony Hogbin on 28 June 2016 10:54 AM

Following an update - the ticketing system will be closed down briefly today Tuesday 28th June for administration purposes.

We do not envisage this being more than a few minutes, and the ability to email in your tickets will not be effected at all.

Thank you for your patience.


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Jun
27
***RESOLVED*** Plesk 56 server hardware fault
Posted by Jonathan Hughes on 27 June 2016 07:57 PM

Engineers are currently working to resolve a hardware fault on the Plesk56 server.  We hope to have this resolved as soon as possible.

Update: 02:02 28/06/2016

We are still working to resolve the issue.  While this is ongoing we are taking steps to bring up an alternative solution from backup.

Update: 03:45 28/06/2016

Mailservices have been restored,  limited to POP/IMAP and SMTP access.  Webmail is currently offline.

Update: 11:20 28/06/2016

All services have been restored.  Should you encounter any issues with your website or email please contact support on support@hostinguk.net details the issues you are seeing.

 

We thank you for your patience, please accept our apologies for any difficulties caused.

 

 


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Jun
20
***RESOLVED*** Issues currently affecting the server Plesk56
Posted by Alex Gough on 20 June 2016 10:03 AM

We are currently looking into some issues on the server plesk56.hostinguk.net / 217.194.212.22.

 

Issues will be effecting websites, control panel access and mail access. Please accept our apologies for any inconvenience caused.

 

This status page will be updated once this has been resolved.

 

**Update**

 

The server has been brought back online and is currently in a stable condition. However work is still being carried out on this server, if you notice any further issues please contact support@hostinguk.net.

 


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