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[ ADVISORY ] Manchester DC - At Risk.
Posted by Anthony Hogbin on 27 May 2016 12:55 PM

This is notification of a loss of protection for hardware delivered from Reynolds and Turning House Manchester. These will be referred to by ourselves as our Manchester facilities, data centre, or rack space.

Between the hours of 10:00hrs and 16:00hrs BST on the 3rd of June 2016 - we will be completing annual UPS infrastructure maintenance.

This will not represent a loss of protection, however should be considered a period of At Risk.

We do not expect this work to be service effecting, or expect interruption to customer or internal services.

On the day of the works, our experienced staff will work alongside specialist engineers to ensure that risk is mitigated - and any windows of risk are as small as possible.

Should you have any questions in the run up to these works - do not hesitate to email eMail Support for clarification.

Thank you for your attention.

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Posted by Anthony Hogbin on 27 May 2016 12:10 PM

We are working on an issue presenting with the platform.

This will be returned shortly.

This in no way effects service provision.

We will update this on completion.

Thank you for your attention and patience.

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[ COMPLETED ] VM platform.
Posted by Anthony Hogbin on 23 May 2016 04:07 PM

A rolling upgrade to the VPS/VM environment - this will be taking place between 1200hrs and 1400hrs on Wednesday the 25th of May.

During this period access to the control panel will be interrupted - however VM's will purely be 'at risk' for the duration of the works.

The works are being conducted by the vendor, and will result in new point releases along with improved performance and functionality across the control panel and the delivery nodes.

Should you have any concern - do not hesitate to contact

I will be updating this ticket on completion.

Thank you for your attention.

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