Open your Outlook software, once it’s open, find and open the “File” menu. This will take you to the “Account Information” screen.
In the “Account Information” menu, find the “Open and Export” menu on the left-hand options.
In order to start creating the backup select “Import/Export”. This will open the next window, the Import/Export Wizard.
In this next set of options, select “Export to a File”, then click the next button.
Select “Outlook Data File (.pst)” as the file type, then click on the next button.
The next screen will allow you to decide what specific folders you want to make a backup of. In order to make a complete backup of the entire mailbox, highlight the email address itself at the top, then click on the next button.
Choose the location you would like your backup to be saved on your local computer and the name of the file.
We recommend that you select a location on your computer that is easy for you to find and a name that you can easily recognise.
Once you have finished deciding where to save your file and an appropriate name, click the “Finish” button to begin creating the backup.
Outlook may prompt you to add a password to your backup file for extra security.
Please make it a password you can remember easily.