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***RESOLVED*** Issues currently affecting the server Plesk56
Posted by Alex Gough on 20 June 2016 10:03 AM

We are currently looking into some issues on the server /


Issues will be effecting websites, control panel access and mail access. Please accept our apologies for any inconvenience caused.


This status page will be updated once this has been resolved.




The server has been brought back online and is currently in a stable condition. However work is still being carried out on this server, if you notice any further issues please contact


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**Resolved** Issues Accessing control panel
Posted by Alex Gough on 10 May 2016 11:44 AM

We are currently upgrading the control panel located at:


During the upgrade you will be unable to access the control panel until this has completed. We apologise for any inconvenience this may have caused you.


As this is progressed this page will be updated.



The update to the control panel has now completed and the control panel should now be accessible. If you have any problems, please let us know by sending us the specifics to your problem to


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We are currently looking into an issue effecting the server (windows platform). This will be affecting both website and email services on that server.


Please accept our apologies for any inconvenience caused.

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RESOLVED: Service Interruption
Posted by Phil Parry on 05 April 2016 01:18 PM

We are aware of an incident which has affected network connectivity to services for a number of customers.  The vast majority of customers are seeing this as restored right now although some are still affected.

Our network team is working on the issue and once a reason for the interruption has been established we will provide an update.

UPDATE: 13:57

All issues have been resolved for a little while now so we are considering this incident resolved.  Customers who have contacted us via the ticketing system will be updated in due course.


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RESOLVED: Issues Affecting mysql02 database server
Posted by Jonathan Hughes on 23 March 2016 10:22 AM

We are currently working to resolve a problem with the mysql02 database server.  We do not expect this to take too long.

Our apologies for any issues caused by this outage.


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