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We are currently performing emergency maintenance on one of our MS DEV Servers ( 

Website service will be interrupted while this is being carried out. This page will be updated once we have any further news.

Please accept our apologies for the downtime.


The maintenance has now finished and services should be running as usual. If there are any further issues, please contact support with details.

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[ COMPLETED ] Engineering works on VM / VPS / Cloud platform
Posted by Anthony Hogbin on 14 March 2017 09:15 AM

Cloud Platform Engineering Works Thursday 16th March.

Engineering works are to take place on the VM/VPS/Cloud platform between the hours of 2300hrs Thursday to 0500hrs Friday. These works are to upgrade the control panel.

During this period the control panel will be unavailable.

Completion of these works will involve both a software and hardware platform upgrade.

Virtual Machines and the services they deliver will be completely unaffected. However your ability to scale and control them from outside of the host will be temporarily interrupted.

Our engineers will work alongside the platform vendor through the night, and will have service back for 5am.

We do not expect any issues upon completion - however, should you experience any anomalies with this platform following that - please do not hesitate to raise this as an issue to be looked into with

Thank you for your patience.

** UPDATE **

[Fri17mar17 0230hrs] These works have been completed. This window is now closed. Thank you for your patience.

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[RESOLVED] mysql01 Database issues
Posted by Stephen Williams on 13 March 2017 12:09 PM

We are aware of an issue with the MySQL server.

Engineers are currently looking at this and hope to have the issue resolved ASAP.

Please accept our apologies for the interruption to your usual service.

[12.20] This issue has now been resolved.

Please report any further issues by raising a support ticket here:

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[COMPLETED] *Plesk migration completed*
Posted by Stephen Williams on 28 February 2017 09:26 PM

[21:25] We have successfully completed the migration of our older Plesk service to a new platform.

If you find your website is having issues or isn't working as expected please raise a ticket here:

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[RESOLVED] Issue Affecting Plesk40 server
Posted by Jonathan Hughes on 27 February 2017 11:19 AM

Engineers are working on a fault with the Plesk40 server.

The server has been restarted and is currently running a disk check.  We do not have a time to completion at the moment, but will post further updates here.  Please accept our apologies for any difficulties caused.

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