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Magento and CMS Patches
Posted by Anthony Hogbin on 27 January 2016 11:21 AM

Magento is the fourth most popular CMS platform with roughly three percent of the market behind WordPress, Joomla, and Drupal. It is also primarily geared towards ecommerce.

In the last week two major vulnerabilities were announced and patched, including one that allowed the insertion of script into email addresses when signing up.

Wordpress, Joomla, DrupalMagento are all excellent platforms, and professionally maintained by the providers. Such updates are indicative of this - a proactive approach to fixing issues and disclosure. It is however exceptionally important that you keep on top of these patches as part of your daily security regime. While we appreciate the worry of patching can be a rock and a hard place affair - a site that is down is usually preferable to compromised - with leaked data, infecting others, or being used to attack other sites or spam in your name.

If you have any questions - do not hesitate to get in contact with or give us a call.

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Hardware replacement PLESK51 server
Posted by Jonathan Hughes on 26 January 2016 12:05 PM

We are currently replacing hardware on the PLESK51 server.  Services will be intermittent during this.

We apologise for any difficulties caused.

Update 17:25 -  The hardware is being replaced and we are currently working to bring services back online.

Update 22:41 - Engineers have completed the replacement onto new and faster hardware. Webmail has temporarily been disabled.

The situation has been stabilized. We are continuing to monitor the situation very closely. We will update again in the morning.

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RESOLVED: Outage under investigation
Posted by Jonathan Hughes on 24 January 2016 02:21 PM

We are currently investigating an issue affecting some servers.  Further updates will be posted here in due course.

The outage has been traced to a network switch failure.  The switch has been replaced and services restored to operation.



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RESOLVED: Issues Affecting Plesk40 server
Posted by Jonathan Hughes on 22 January 2016 02:36 PM

Engineers are working to resolve a fault with the Plesk40 server.

Please accept out apologies for any issues caused by this outage.


Update 15:16:  The server is currently undergoing a file system check.  We do not have a timescale on when this will complete at this time.

Update 18:04:  The server has been returned to operation and sites are working.  Engineers are continuing to monitor the server and will post a new update should any problems arise.

Should you be seeing any issues with a site on this server moving forward please raise a support request with our team via this portal or via email to



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RESOLVED: Issues Affecting Plesk51 server
Posted by Jonathan Hughes on 20 January 2016 12:53 PM

Engineers are working to resolve a hardware fault with the Plesk51 server.  Service may be intermittent during this.

We apologies for any difficulties caused.


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