Cancel auto renew for domain names in our PBA-S Plesk billing system.
Posted by Phil Parry on 01 April 2012 02:10 PM

Domain names will renew automatically under normal circumstances.  To remove auto renew for a domain name:

1. Go to and log in with your username (email address) and password
(If you don't know your password, select the hyperlink 'Forgot your password?' and next enter your E-mail address. An authorisation code will be emailed to you so you can reset your password)
2. From the 'My Account' tab select 'Subscriptions'
3. Click the hyperlink to the domain name subscription you wish to change
4. On the next page click 'Renewal Settings'
5. Change the setting to 'Do not generate renewal orders automatically'

This will stop the domain from renewing.

Note that you can also, change the options so that a renewal will be generated but you can choose to pay the domain manually and finally you can revert back to auto renew if you wish.

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